Thursday, Dec. 23, 2004 - 4:52 p.m.
Cost of the War in Iraq
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"Maybe She was SMALL the Last Time..."
God people pick my ass. Jessus!!!
I called the vet to say that more than 48 hours after cutting my dog's toenails under anaesthesia... ie she is lying down, she is not moving or fighting or wiggling or anything, they are not rushed... they have the time and lighting and whatever to move her into the position they want, and can look to see where the nerves end in her nails... yes more than 48 hours later, her toe is still bleeding like a stuck pig.
Yes putting flour on it stops it for awhile. But as soon as she steps in the snow it starts bleeding and everyone stops me to say "did you know your dog is bleeding"?? Ie it is that visible on her foot.
I called to have them tell the person who cut them that they need to be more careful, that they didn't do a good job.
That I got them to cut them while she was already under so that I WOULDN'T risk doing just that when she is wiggling and not wanting me to do it. What is the point if they do a worse job than anyone has ever done while she is awake?
The lady is like "how much did she weigh when you cut them, ma'am?"
Cripey! When she is under anaesthesia does it matter how much she weighs? She is on a table not moving.
She was like "perhaps when you cut her nails she was small".
I was like "Ma'am, she is NINE years old... I cut her nails at the same weight she is now for EIGHT of those years. Sometimes only managing to get in two nails or one foot (not all four feet) before she started struggling. But hello!! She is NINE years old! It would make no sense whatsoever that I hadn't cut them since she was small.. she would be crippled and unable to walk. Even if she were under anaesthesia when they were cut when she was grown up, that would make a total of three nail cuttings in nine years. She needs them done monthly at least.
"Perhaps she was small when you cut them". What a ridiculous suggestion and what a ridiculous excuse for doing a bad job now.
She's like "what do you want me to do about it".
I always love that one. I just told you. I am informing you that the job was muffed and needs to be done with more care on the next animal. If I do NOT inform you, then there will be no recognition of a problem and no change in the future if the person thinks they are doing a spiffily good job.
Of course if you DON'T say there was a problem when there is one because they cannot fix it now, if they do the same mistake another gazillion times, the first time someone complains, they will say "oh there has never been a problem before... no one has ever complained". Duh.
So yeah, even if it cannot be fixed it needs to be pointed out. No one can correct the way they do something if they don't know that there is anything to correct.
And when you do something as minor as clip a dog's nails and it doesn't clot up two and a half days later, don't give me shit about "maybe the dog was smaller last time"... um yeah, in 1996.
Oh, they also said put her foot in a baggy when they go outside. I don't know about you, but a 125 lb dog walking on a plastic the thickness of a baggie on gravel and salt on concrete... it is really not going to last that long. Or keep it from getting cold (they said "oh the nerve freezes and thaws blah blah"). And there is no reason why it should be necessary. Clipping toenails is not surgery. I can see that her tonail is sliced right across tissue, like if you cut the end off your finger... it is bleeding not out of one little spot, but across an area the full width of her nail. They have totally chopped into it.
Now I will go and shovel some of the bloody snow off my front step. yay. And remember. If someone says you did something that caused a problem, just say "thanks for telling me so now I know" and say you're sorry eh. Don't come up with stupid excuses. And don't say "well whaddoya want me to do now?" Fix the problem, compensate if necessary, and change procedures or just be more careful of doing the procedures right in the future. If you fuck up, don't put it on the victim.
ps, grrr, now one of her front nails is bleeding too. GRRRRRRRRR
Hullo.. I just wanted to say, no I'm not going to sue them, nor write a letter, and I DO think they did a good job on her ear... it looks great, and seems to be healing fine. They have done good job on other vet stuff with her. I think that they just got a vet intern or someone to do the nails quickly, and instead of seeing where the quicks had grown down to (yes, they were too long in the back esp) they just quickly cut them all to a "good" length. Irresponsible but not likely to kill her. It does NOT inspire confidence however, when they cannot get such a simple procedure done properly, and they obfuscate and make excuses instead of just passing on the mistake. cheers.
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Goodbye Michael. May your next life be kinder to you. - Thursday, Jun. 25, 2009
*inspired by Chaosdaily